Proudly Serving Our Community 20 Years - 2002-2022 - Carolina Hearing Group

AudigyCertified Practice

BBB Accredited Business

What Are Hearing Care Best Practices, and Why Do We Follow Them?

Every industry has best practices, including hearing care. The hearing care industry’s best practices have been established by the American Academy of Audiology, as Dr. Cliff mentions in his video, which we have shared below for your info.

Carolina Hearing Group has been following hearing care best practices since our founding. Because of this, we are able to provide a consistently superior level of quality of care for our patients. You can read more about the benefits of using best practices in hearing care in the next section below.

 

Brad Baldwin

President
Doctor of Audiology

Darla Baldwin

Vice President

Heather Serrano

Doctor of Audiology

How Do Best Practices Improve Hearing Care Outcomes?

An audiologist examines a young woman's ear with an otoscope

Assessment & Goal Setting

Our assessment process includes four steps: an in-depth interview, an examination of your ear called an otoscopy, a hearing test, and needs assessment, at which point we can begin to discuss if you would be a good candidate for hearing treatment and options available to you.

An elderly woman smiles while being expertly fitted with cutting edge hearing aids

Technical Aspects of Treatment

Our hearing technology recommendation will take into account your hearing ability and your lifestyle preferences. We test all our devices before fitting them and verify through Real Ear Measurement Testing that you are getting the sounds at levels we expect. We are glad to offer assistive listening devices and accessories.

An audiologist gives a hearing aid orientation to an older man

Orientation, Counseling, & Follow-up

During your orientation, you will receive instruction on and get to practice many aspects of what it’s like to use hearing aids. As part of your hearing care, you will receive expert guidance on what to expect while wearing hearing aids, along with follow-up care like reprogramming and clean & checks on a regular basis.

A young man smiles while his mother discusses her hearing aid experience to her audiologist

Assessing Outcomes

Benefit evaluation ensures that you are satisfied with your hearing aids and the experience you are having with them. You deserve the best, which is why our treatments are fully guaranteed, meaning we are committed to listening to your concerns and your devices are always perfectly fit to renew your world of hearing.

See how Others Have Benefitted from Improved Hearing


I went to Dr. Brad Baldwin to see what he offered in hearing aids. I thought that he spent a lot of time with me and did not rush me in and out. He explained what hearing aids would work best for me. I went home to think all this over and I decided to go with Brad. He and his staff are just wonderful to work with. Brad has a lot of patience and really wants you to be able to hear the best that you possibly can. I highly recommend Carolina Hearing Group for your hearing needs. They are the best, in my opinion.

Betty
Patient Since (2014)

I have been hard of hearing for a number of years, and saw the ad for a free test and consultation. Once I met Brad, I knew he was competent, and our personalities clicked immediately. His quiet manner is refreshing, and he is always willing to answer any question or deal with any situation that might arise. I am very happy with my hearing aids (both ears) and will highly recommend Carolina Hearing whenever I can. The staff are always friendly and accommodating when I need supplies. It has been a pleasure to work with everyone. And, most importantly, I love that there is a Durham location.

Gregg
Patient Since (2014)

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