Dr. Heather Serrano loves helping people reconnect with their loved ones through better hearing and sharing their joy when they achieve their hearing goals. Heather joined Carolina Hearing Group in 2022, after relocating to North Carolina to complete her fourth-year audiology externship at the University of North Carolina – Greensboro. She earned her Bachelor of Science degree from the University of Wisconsin – Whitewater and her Doctor of Audiology degree from the University of Wisconsin – Madison. One of six children, Heather is married to her high school sweetheart, a librarian in Greensboro, and they recently adopted their second cat. During her spare time, Heather can be found knitting, baking, reading, camping, and enjoying outdoor activities.
She describes her decision to join our practice this way: “It is really important to me to work somewhere that aligns with my values. This practice truly puts the patient first and ensures everyone feels welcome and receives the best possible care. It was clear from the first time I met the team that everyone here cares about their jobs and each other. It’s easy to feel like we are family.”